FAQ

Creating an account is simple. Click “Sign Up,” enter your name, date of birth, email, and a secure password, and confirm your contact details. Make sure your information matches government-issued ID to speed up verification. After registration, you may be asked to verify your email by clicking a confirmation link. Once logged in, you can set deposit limits and enable two-factor authentication if available. If you run into issues during sign-up, use live chat or email support at support@mohawkcasino.com for step-by-step help.

Akwesasne Mohawk Casino currently offers a “Up to $300 Slots Play” welcome bonus. Typically, this means new players receive bonus funds or free spins credited to slot games up to a total value of $300, depending on deposit size and promotion terms. Bonuses are subject to terms, including wagering requirements, eligible games, and expiration dates. Always read the specific bonus terms before claiming. To claim, opt in during account registration or after your first deposit, following on-screen instructions. If you’re unsure how much you qualify for, contact support for clarification.

There are no no deposit bonus codes listed currently in the main promotions. Promotions change regularly, so check the casino’s promotions page or your account messages for time-limited offers. You can also subscribe to emails or contact support to learn about upcoming deals. If a no deposit code is offered, the terms will outline eligibility, wagering requirements, game restrictions, and expiration. Always verify the fine print before using any code to avoid surprises when withdrawing winnings.

Deposits are accepted with American Express, MasterCard, and Visa, all in USD. To deposit, log in, go to the cashier, choose your card type, enter the amount, and confirm. Deposits are usually instant for card payments. Withdrawals require a verified account. Processing times vary: card withdrawals can take several business days once approved. Withdrawal limits, fees, and processing times depend on your account status and the payment method. If you need a fast payout, contact support to learn available options and any required documentation to avoid delays.

Wagering requirements tell you how many times you must play through bonus funds before withdrawing winnings. For example, a $50 bonus with a 20x wagering requirement means you need to wager $1,000 ($50 × 20) on eligible games before withdrawing bonus-derived winnings. Not all games contribute equally; slots often contribute 100%, while table games may count less or be excluded. Free spins winnings can have their own caps and wagering multipliers. Always check the specific bonus terms for contribution rates, maximum cashout limits, and expiration to understand what’s required.

Akwesasne Mohawk Casino is optimized for mobile play through modern web browsers on iOS and Android devices. The site is responsive, so you can access slots, table games, and most features directly from your phone or tablet without downloading an app. For the best experience, use an up-to-date browser, ensure a stable internet connection, and allow any requested permissions. If you prefer an app and one becomes available, announcements will appear in the promotions area or account notifications.

You’ll find a broad selection of slot titles and table games, with content from Pragmatic Play among the casino’s software partners. Expect classic and video slots, live dealer-style table games where offered, and specialty titles. Progressive jackpots and exclusive games may be added periodically. Game availability can vary by device and your location, so check the game lobby to see what’s active in your account.

Akwesasne Mohawk Casino operates under tribal gaming regulations and follows applicable local and regional rules where required. The casino uses certified random number generators (RNGs) for game fairness, and industry-standard security to protect player data and funds. Before playing, confirm that online casino gaming is legal in your state and that you meet minimum age requirements. If you have questions about licensing or regulatory oversight, contact support for details specific to your jurisdiction.

To complete verification, you may be asked to provide a government-issued photo ID (driver’s license, passport, or state ID), proof of address (utility bill or bank statement dated within the last three months), and proof of payment method (photo of the card with middle digits covered or a bank statement). Submit clear, legible copies through your account’s secure upload area. Verification typically completes within a few business days, but response times vary based on document quality and verification volume. Prompt verification helps speed up withdrawals.

For login, loading, or gameplay problems, try these quick steps: clear your browser cache and cookies, update your browser or app to the latest version, restart your device, and check your internet connection. Disable browser extensions that block scripts, as they can interfere with game clients. If the issue persists, contact live chat for immediate assistance or email support@mohawkcasino.com with screenshots, your device type, browser version, and a detailed description of the problem. Support can escalate technical issues to the technical team if needed.

The casino uses industry-standard encryption to protect data in transit, and secure servers to store sensitive information. Payment processing follows secure practices to help safeguard card details and financial transactions. The site also adheres to privacy policies that explain how your data is used. For added safety, use strong, unique passwords, enable any available security features, and avoid sharing account details. If you notice suspicious account activity, contact support immediately to secure your account.

Akwesasne Mohawk Casino offers responsible gambling tools to help you control play. You can set deposit limits, session time reminders, and loss limits through your account settings. Self-exclusion and time-out options are available for players who need a break. If gambling stops being fun, seek help from support or professional resources. The casino encourages responsible play and provides links to responsible gambling organizations and local help lines upon request. Play safe, enjoy responsibly, and reach out to support if you need guidance on account limits or tools.